Returns & Exchanges
At CloveCart, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all eligible items. Whether you changed your mind or received a defective product, our team is committed to making the exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into your CloveCart account, navigate to your order history, and select the items you wish to return to receive a unique Return Authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship the Package
Affix the pre-paid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.